FAQ/Help

Please contact us if you have any questions or issues.

Q.  As a Venue owner, why should I promote BoyGo or ManGo by getting customers to show their “Go” App checkin?
A.  Because for one, you are getting great free advertising. As now you can send out free venue updates to all BoyGo and ManGo Users!  (updates go to both apps!)  Send as many as you want as often as you want.  The app will pop in a red updates alert button on the main venue list when you submit the updates letting the user know immediately that you have issued an update!  And, the more men using the App, the more men you will have direct contact with … right in the palm of their hand!  It’s your party in their pocket!  The app also shows short/long description of your venue, contact info along with a link to google maps giving the user directions right to you.  Use our contact page to let us know of any updates you would like done to your venue descriptions, pic, etc.  We will update as soon as possible.

Q.  How do I see a gallery of users checked in to a venue or event?
A.  On venue/event detail screen you will see new camera icon next to the total checked in count.  Simply touch the camera to get a gallery view!  Once in gallery view you can touch the smaller pic to see the larger version. The larger version shows the users stats and their “What’s up” status!  Awesome…right?  Press the camera icon again to go back to the stats view.  Another cool feature is that you can touch the number next to each of the “type” breakdowns to see a gallery of guys that fit that criteria!  For example, if 3 bodybuilder types are checked in, you can touch the number 3 next to that category and see a gallery of all the bodybuilders checked in!

Q.  How do I see a gallery of users planning on attending a venue or event?
A.  On venue/event detail screen you will see “Planning” area at bottom of the screen.  You will also notice a “plus/minus” toggle button next to the “Planning to attend” heading.  Touch the “+” button to see how many others are planning to attend for current week. Now simply touch the number under the day and a gallery view will pop in above showing you a pic of all planning to attend for that day!  Sweet!

Q.  As a user, why should I use the BoyGo or ManGo App?
A.  Because now for the first time we can put the “life” back in “Nightlife!” How great will it be when you happen to be off during the week (when no one seems to go out!) … if we are all using BoyGo or ManGo, for the first time ever you will be able to find the action, even on a weeknight!  Since we’ve added profile pics and updatable “What’s up” status, now you can SEE who is attending the venue.  The App is for you … it’s for all of us!

Q.  It is obvious how you check in with BoyGo/ManGo, but how do you check out?
A.  The check out process is automatic!  Just as the apps know when you are at an event or venue, they also sense when you have moved out of the proximity of the checked in venue/event and auto checks you out.  This was done so that we could give you the most accurate checkin stats possible.

Q.  Why is auto check in screen not coming up for my favorite Venue or Event?
A.  First try refreshing the screen. This can be done on the main venue list by pulling down on the list sharply. This will initiate a refresh. If by chance that is not working, the venue/event GEO coordinates are probably off.  Or it could be the check in pop up has not initiated.  If you see a red “?” next to the venue/event you want, you can touch that to bring up the checkin screen.  (You will see a green check mark when you are checked in…this can also be touched at anytime to get back to checkin screen to access your redeem button)  If you don’t see “?” or pop up, please email us as much info about the venue as possible here via our contact page or through the admin menu on app (add venue) and we will fix this ASAP.

Q.  How do I select days in which I plan on attending a venue or event?
A.  On venue/event detail screen you will see “Planning” area at bottom of the screen.  You will also notice a “plus/minus” toggle button next to the “Planning to attend” heading.  When you see the “+” button that means you are on the personal planning days view.  Here just touch the box under the day heading to select the day in which you want to attend.  The box will light up on the days you select.  To see how many others are planning to attend for current week, simply press the “+” toggle button.  Press “-” to get back to your personal planning days view.

Q. Why do I sometimes I see a message that tells me “Sorry could not find any venues or events”?
A.  This is usually due to your phones reception at the time.  Poor reception can affect the apps performance.

Q.  How do I see events?
A.  Press the Venue/Event toggle icon in the upper right hand corner of the main venue/event listing.